Shipping Policy

Where we ship

We currently ship within the United States. If you’re outside the U.S. and would like to order, email hello@ravlin.app and we’ll see what we can do.

Processing & pre-orders

Some pieces are kept in stock; others are offered as pre-order, which means we bring them in from our supplier once you order, then ship them to you from the US. Estimated timing:

• In-stock items: ship within 1–3 business days of your order.
• Pre-order items: typically ship within 2–3 weeks — the lead time is shown on the product page so you know before you buy.

You’ll get a confirmation email when you order, and another with tracking once it ships.

Delivery estimates

Once your order ships, standard transit is typically 3–7 business days. These are estimates, not guarantees — carrier delays, holidays, and peak periods can add time.

Shipping costs

• Free standard shipping on orders over $50.
• Orders under $50 show a flat shipping rate at checkout before you pay.

Tracking your order

Once your order ships, we’ll email a tracking link. You can also visit our Track Order page any time.

Wrong address or failed delivery

Please double-check your shipping address at checkout. If a package is returned because of an incorrect address, we’ll reship it once the correct address and any reshipping cost are confirmed.

Problems with delivery

Lost, stuck, or much later than estimated? Email hello@ravlin.app and we’ll chase it down for you.